COMPUTERIZED INFORMATION AND RADIO CONTROL handle incoming/outgolng calls logically sequenced incoming call queue - identification of incoming calls by: 1) Patrol! Unit ID 29) Radio Types (Mobile or Portable) 3) Site 4) Call Type (Emergency or other) support all call types: 1) patch {to radio/telephone 2) conference 9) monitor 4) inter-position region call features et cetera