“orawe: (CP)
. hotel executive, Stephen

- Phillips : should: spend his”

-tkme. - worrying : rabout

. ‘whether. the -sheels ‘are
changed and the occupancy :

rate ia up. to snuil,

|. Instead:he: worried ‘about ‘
What: government* wilt: do:

‘Reit.” And, as’ director ‘of

- eastern. operations forthe -

: Delta Hotel chain, Phillips
doesn’t. like surprises, a
Government at-all levels

- has? burgeoned - since the.
_ Second World War toa point
|” where more than 40° cents of !

every dollar generated ‘by:

the: economy As" “Spent : ‘by
: _government,: .
“Business

. tape, -

‘public involvement in areas

. sarid tobe best left to private:

“enterprise.” are Tecurring
"- themes “in’ speeches. to

‘Chamber of Commerce

_luncheons.

: «But. the relationship Is:

i éuriously-. -ambivalent,

~. Business, for the most.part,

. remained silent. when
. troubled - giants ‘such © as

Dome Petroleum,’ Massey--

‘ Ferguson and Chrysler

on “Canada went- ‘looking for

‘government bailouts, . -
Hotelier Phillips’. is

-~philosophical” “about - the-~

relationship. There's no

os _STRURO, NS. (CP) = It

. ‘something at work bothers
you,’ then: ‘think’ a -happy. -
“you'll .

' thought’ | because
probably live longer if you
dos: .
“That's ’ . the.
has: ‘s bee

Brooks’ aays ‘that one in
every four North Americans

suffers from chronie stregs,-

mainly because ° they have
not developed: ways to deal
with the problems of rapidly
changing soclety.
‘Popping a pill or hoping:
problems will go away is not
_,, the answer, Brooks: said in
an interview. - .
As. director, of student

" services at the Nova Scotia -
' Teachers College in Truro,
Brooks has’ worked. with :

_ young teachers and people
“in other. _stress-filled
* occupations to help thém
recognize. and deal . with
stress,
‘Failure. to do 80 can. lead
to. what pyschologists term
burnout which, in ‘layman

‘terinia, reférs to physical :

and psychological problems

-of people. who: suffer. from °

prolonged: : and "poorly
managed stress,

-' Brooks. believes’. an.
important .. element: . in
helping. someone deal with
stress “18. to.. make ‘them
aware of alternatives other-
‘than allowing pressure to.
buiki within them.

Many peuple create their |
‘problems. by -

“own ©
developing
attitudes

‘negative

list : reasons ‘they. feel are

reaponsible for their atress :

and keep daily journals of

-. thelr reactions to stressful

situations. -
They: are then encouraged
to develop positive thinking

. toward thelr problems and

‘dense. sil s governinent 7
- would butt out of the private

seetor,-. / he:
Government ds: something.
~-business' ‘has: ‘to live with,

"DSH. Thain? ‘a professor at:
‘ University ‘of: Western .

AS al

is: ‘probably. *
government's’ most vocal
critic. Complaints. of red.’
over-regulation, "
onerous taxation and direct .

message
pyschologist Dr. Bill Brooks,

reading

gays,

Ontario's: school of. business *

administration — agrees,”
‘managers had: better get. -

used .tc . “dealing with
government.
Thain! pays ‘Canada, ike’

‘other countries, is moving

bit” by’ ; toward what's”

‘known. as “a, public utility."

system, in: which
government . progressively

_ acquires. influeripa’ at “the -
“expense of business. -

» Déaling with ‘government -
will, became aa: routine. as’
going over: the accounts
payable for most manigers,_
he says.

“For. many, top managers,
especially, th
industries:
important ‘td the ‘national -
interest,: dealing - “with:
problems related’ to: ‘politics _
will, be’ the: ‘supreme |
challenge’ of thé:'Bos."

. For Phillips, ' who doubles
as Manager | “of Delta's. :
Ottawa hotel, the, challenge .
lies in: adapting. to, sudden,”
shifts in government policy’
and to varying regulations |
across the country. --

The hespitality industry is

married’ to” government ‘at
‘ every level. =

relaxation techniques, More

drastic” -Yecorimendations wt

include leaying a stressful
situation, he said.

But while techniques for
helping people ‘cope . with
stress are rapidly .

’ improving, he says the real:
answer |s in helping, people .

‘deal ‘with StFeas before

can become a problem.

-Much of Brooks' work in
this. regard concerns

students at the teachers ‘

college. He . said: people
involved in such. work as

* teaching, : soclal. work and

medicine encounter many
stressful sutuations and
must be able. to-deal with
them. .
Allowing - work-related :

_ stress. to build’ up’ will

generally -lead to problems.
in a person's personal life, -

- Studies have shown the this

buildup will eventually lead

not only to mental-problems -

but also physical disorders.

Heart. disease,” migraine.
headaches,. frequent colds
and chronic back pains are
some disorders. linked to
stress, he sald.

. government | ' 7
millions into ‘convention -

_ better

“a tote for eciatnple, has
- to deal | with everyone from
city. hall: ‘on: zoning. and:
‘building “bylaws, te:

: provincial health. and liquor

‘inspectors: And;

‘increasingly, . the’ federal
‘government ‘ia ‘making. its
‘presence felt on ‘gach things
as‘ “gatellite. dishes * -and
‘convention centres’ and -
indirectly, in: matters. such
as airline regulation which
are of, vital ‘interest to the -

tourism. Andisstry: me

The. tourism . ; and=
hospitality industries pump,

about $8 billion. into various _

govenirrient’ ‘coffers Severy.
year: ‘Thit's, about. half of
the two: industries": “gross

‘revenue of $16 billion, says

Garth Campbell, “president
of -the’ -Tourisin . Industry
Association ‘of Canada,

- But with .the © ‘tederal
pourin g.

centres. in “almost .every
major city, Delta's Phillips

acknowledges . “that cone.

would be ha rd-pressed- to.

 find“any. hotel executive.”
‘ abgohitely ‘opposed ‘to

: Government, {nvolvement.

Few in the. ‘hotel ‘trade
resent such’ “ obviously

beneficial government roles |

as having a health inspector
poke about the kitchen. -
~¥et some - “government —

. | rules seem ~peedless and

oe "Stress proves deadly

Brooks . believes:
government .
convinced that - teaching .
people to deal with stress-is
than spending’
millions. on:

“medical care.

Stress nianegement
programs can ‘save money °.
and, allow ‘people to “Jead’
happier lives. “Brooks. and.

Vicki . ‘MacLean, - al
registered . nurse. at the
rollege,- ‘have -been

conducting such wrokshops.
for about two years, but he
sald more needs to be done.

. If people’ are not taught to
deal effectively with stress;
hesaid, increasing numbers.
will. burn out because of the
overload -in- the face of

mounting technological and |
social change.
Brooks: said. senior |

management in industry is.
beginning to reallze ‘the
benefits _.of.. helping

' employees deal with stress

in the workplace. They algo-
realize helping © their -
employees leads to greater |

productivity, hense greater |
Profits he said. *

tudes toward =a:
bothersome situation, either -
at work or in their personal -
lives, Brooks has patlents |

$8,

cam

parmaacion

"‘yequired in'some cities."
“Some bylaws. even make: o
the’ hotel: “Tesponsible * for
enforcing it, and ‘that's the
‘unkindest cut" 7-6 ory

heavy: handed. “Bor,

. example, ‘Phillips: bélieves ‘

_ hotel managers have* “been:
. drafted:. ‘into “ithe : “anti-.-

smoking movemerit by way.

’ of various muinieipal bylaws.
passed around the country. -
~ Any marketing-conseious..

manager; aware of | the.
growing : ranks of - non-.

‘smokers, will get aside’ ho’
smoking. areas. ‘in: his:

restauranis, “He. ’ says.’ “But
it's downright . unfair. “to”:
order him:to set aside space
for = non-smokers, \. ane ‘is,

‘Its the’ “surprises

_ affecting the balance sheet: -
that -hurt the most, says. :
’ Phillips. Although his- office °

is in Ottawa, - he, doesn’t

“have any more insight into

> how decisions are. ‘made |
counterparts » in

“than:
“Vancouver or Fredericton.

‘With. fortunes . of ‘the

* hospitality ndustry keyed to

‘everything from. the. latest -
increase in the governméni-. _

‘regulated. price of gasoline
_ to changes ‘in government-

~ regulated air fares,” hotel
‘officials spend a lot of time. -
lbbying,. mostly ‘through
national .
. happy hours: — permission

“provincial ‘or
-- associations, ~

_ Despite the lobbying, .
"there are still sudden policy .
Shifts, says. Phillips, a.
director of the Ontario Hotel ;

and Motel Association. :
Right now... hotel
ecitives are scratching

their heads ‘over ill-defined -

‘federal policy on satellite
dishes which can pipe upto

‘BY TV channels into a hotel.

worries over big government surprises

phillips, tke ‘many in the
industry, w.

restrictions | that would:
prohibit: them for esthetic
reasons. where they would
mar the scenery or unduly.

_ compete “with” - local
channels. ;
int ‘Ontario, opinion _ is.

divided “aver . so-called-

to sell cut-rate drinks to the
after-work crowd. After
years ..of, opposition,.

‘permission. ‘was . - suddenly

granted, even . though

nobody at the Ontario:hotel
’ association ‘recalls - asking -

for happy hours and many: .
operators feel the discounts

will cost them money. ’.

must . be |:

_ remedial tT

~~” Registrar: 847-4411
"9793 Alfred Ave.

| WITHOUT A < g
"YOU ARE REGISTERED”

. Terrace :

Ss .
ES

oe

‘Province of .
‘British Columbia

Lies

YOU MAY NOT BE ON
THE VOTER'S LIST.

By now, B.C. residents registered to vote in the Provincial General Election; MAY 5
should have received a “You are Registered” card in the mail. Ifyou haven't, you may not be eligible
to voice your choice.

_ Make sure! Contact your nearest Voter Registration Centre now. Persons,not registered by
‘closing day will not be eligible for nomination as candidates, or entitled to vote except in
-compiliante with Section 80 of the Election Act. -

- REGISTRATION ‘CLOSES AT MIDNIGHT, APRIL 20TH.

‘SKEENA REGISTRATION CENTRES

. Government ‘Agent’ 3 Ottice

was delighted to:
“learn. ‘dish’ installations’.
would be approved —uritil a =
. later ahriouncement of fuzzy

of a sudden, a blooper gets...

have to lobby in force, and through at you like-a happy ne
‘ even when that happens all hour that you were noteven
lobbying for for,'” Phillipe Bays.

yy

Provincial General Election 7

NOTICE

7 The Returning Office fc for
Skeena ‘Provincial Electoral
District is located at
4630 LAKELSE AVENUE
‘in Terrace
Telephone 638-0296

» Signed

“Togetanything done you «

LEM KOZIER

Returning Officer 7

TESTE CR At ree 0 be 2 ei ae a A a eee Neem eG Nena

Ba]

‘Kildala Red And White

: , Government Agent's Office
'.” 4506 Lakelse Ave.. 604 City Centre 19 Babine St. -
“Smithers * ao. Terrace. Kitlmiit. | -- Kitimat . . tee
‘Van's News S74 Westend Food Mart Burnetis Grocery Ltd. Kay Hancock Residence -
- 1185 Main St. 4928 W. Hwy. 16 © 118 1103 Tweedsmuir St. 401 Horetzky St.
. Smithers. - “lu. + Terrace ; Kitlmat Kemano ‘
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New Hazelton . 2390 Hamlock St.

\

These centres have been provided by the organizations listed and hours of registration may not reflect their
" “normal business, hours,” :

Chief i Officer

Prince Rupert Kinsmen Club presents

00 GIANT BI

‘FRIDAY APRIL 15th - CIVIC CENTRE ARENA - PRINCE RUPERT

Doors open at 5:30 p.m. Bingo at 7:30 p.m.

Main card $5.00 each Additional Card $2.50.

Surprise bingos

2 ’ -. vot
Per te, mn mt rere pesos eres Sor

cre ea at Shp ae

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