B8 Terrace Review — Wednesday, March 28, 1990

~ New image in works for he

- The Terrace Hotel puts on a
new face and brings in a new

face! That of Robert Q. Smith, .

new general manager. The ‘‘Q”’

: ‘ doesn’t stand for anything. It’s

ROBERT Q. SMITH is the manager of the Terrace Hotel, and he’s brought some ambitious plans
with him from his former post as director of sales and marketing for a resort in Penticton. Smith
is tooking at totally rejuvenating the hotel's Image. |

just to break up the Robert

Smith. Friends and acquain-

tances call him Q or Robert Q.

by Betty Barton

Smith hails from Ontario. He
recently left a position as Direc-

@ tor of Sales and Marketing at the

Penticton Lakeside Resort, to
take on the challenge of general
manager of the Terrace Hotel.
He says, “‘It’s a real challenge to
come to a town I’d never been
to, to learn a lot more about the
hotel business, and to start at a
hotel wanting to better its image
in the community.”

Smith has had experience on
both sides of the hotel counter.
He spent 15 years as a travel

‘agent in London, Ontario,

before selling his business and
moving to B.C. in 1988. “I love
this business,”’ he says.

And the people of Terrace will
love what he’s doing at the Ter-
race Hotel. In addition to almost
$.5 million of renovations pres-

tel

ently underway, Smith plans to
create a new image and promote
business for both the hotel and
the City of Terrace. He would
like the Terrace Hotel to become
a focal point for banquets, con-
ferences, tour groups, business
travellers and local residents.
After the renovations are
completed, his next step will be
to promote local awareness,
contact travel agents and ‘‘do”
trade shows. He has plans for
special noon hour luncheon buf-
fets in Augie’s Lounge Monday
through Thursday. He’ll con-
tinue the baron of beef luncheon .
on Fridays. Monday through
Friday from 5 to 7 p.m., an
after-five wind-down will
feature complementary hot hors

-d’oeuvres. He plans to imple-

ment a special bed and breakfast .
package with full breakfast plus
a bonus coupon book (with dis-
counts to various businesses and
services in the area). Smith will
look into ski packages, golf
packages (he’s an avid golfer
himself), weekender packages,
honeymoon packages and any
other package that might appeal
to customers.

A 60-plus membership card

Continued on page B9

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CHANCES
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Where ToFindit_ OF)

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. GROCERY

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2701 S. Kalum

635-6180

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I

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Elizabeth Haws - 638-0827

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BUSINESS SERVICES

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638-8195

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4626 Davis Avenue
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